Question 1

What is the refund/exchange policy?

Accepted Answer

Refund Policy: Generally we have a NO refund policy, all sales final. In rare cases of extenuating circumstances refunds can be requested and are subject to approval at the company's discretion. However, this is not common nor is it guaranteed.

Exchange Policy: 
	-  Shapewear/apparel: 14 day exchange policy for Minnesota customers. 30 day exchange policy for all other United States customers. 30 day exchange policy for other international customers. 
	- Any items being exchanged must be in perfect condition, unused and unworn, with original tags and packaging.

- Exchanges should be requested by filing out the exchange request form online. Exchange request are subject to approval and can be denied at the company's discretion.

** Customer is responsible for postal charges for product exchanges. No exchanges on fitness accessories or nutritional products.**

Question 2

How do I know what size to get?

Accepted Answer

Size charts for products are shown on each product page below the product. We also have a "sizing guide" page located on the website as well.

** If you have additional questions about sizing please contact us via phone at (612)-456-3777 or email at Contact@ForeignMeasures.com with the term "sizing" in the subject line. **

Question 3

How long after placing my order will it take for me to receive it?

Accepted Answer

Foreign Measures reserves the right to take 24-48 hours to process an order. All orders are sent out on 3–5-day shipping. Orders are typically delivered within 3-7 business days from the time the order was processed, for domestic residents, and 14-30 business days for all other international residents. Weekends and holidays do not count for processing or shipping days.

**Please expect process/shipping delays around the holidays (including but not limited to New years eve, New years day, Nirvana day 4/15, the 4th of July, Christmas eve, Christmas day, Thanksgiving, and Juneteenth). **

Question 4

How do I contact customer service?

Accepted Answer

You can contact customer service via email contact@foreignmeasures.com or by phone 612-456-3777.

Question 5

What are your hours?

Accepted Answer

We are open Tuesday-Friday 10am-6pm and Saturdays from 11am to 4pm. We are closed on Sundays and Mondays and holidays, (including but not limited to New years eve, New years day, Nirvana day 4/15, the 4th of July, Christmas eve, Christmas day, Thanksgiving, and Juneteenth). **

Question 6

How can I track my order?

Accepted Answer

Once your order ships, you’ll receive tracking details by email so you can follow its journey right to your door. If you don’t see the email, check your spam or promotions folder first, and then reach out to us if you still need help.

Question 7

What payment methods do you accept?

Accepted Answer

We make checkout easy! ForeignMeasures.com accepts credit cards, PayPal, Apple Pay, and Google Pay so you can choose the payment option that works best for you.

Question 8

Do you offer nutrition and fitness coaching?

Accepted Answer

Yes! Foreign Measures is all about a full-body, whole-life approach to wellness. We offer personalized nutrition and fitness coaching designed to support your weight loss and healthy living goals. If you’re ready to get started, reach out to us and we’ll help point you in the right direction.

Frequently asked questions